We’re confident in the quality and performance of our products – but we also know that skincare is personal. That’s why every purchase from jorgobe.com comes with our 30-day satisfaction guarantee. If something doesn’t feel quite right, our customer care team is here to help you find the best next step – whether that’s expert advice, trying a different product, or arranging a return.

How it works

Contact us within 30 days of receiving your order.

Share your experience – we’re here to listen and guide.

If a return is the right solution, we’ll help you process it through
our GLS return portal.

Please note: return shipping costs will not be reimbursed.

This guarantee is valid for one claim per product, per customer, and applies exclusively to orders placed on jorgobe.com.

Read about our terms & conditions